PRIVACY POLICY &
TERMS AND CONDITIONS
PRIVACY POLICY
The Coaching Element LTD operates the site (www.efefruci.com) to provide services including coaching, speaking, consulting, workshops facilitating, content creation, etc. The Coaching Element LTD is committed to protecting users' privacy and addressing potential privacy concerns.
The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used. To best serve your needs, we collect the following information when our users visit the site (www.efefruci.com): • Name, • Mailing address, • Phone number, • Email address • Birthdate • Sex, • Age, • Payment/Billing Information, • Billing address. You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all benefits of our website and services. For example, we will not be able to process transactions without payment information and a billing address or ship goods without your name and mailing address. We automatically collect data on how our users visit the site (www.efefruci.com), such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies.
Our website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access the site (www.efefruci.com). If you've linked your The Coaching Element LTD account with a social media account, we also collect information social media networks give us. Depending on the social media network, this can include your username, name, email address, friends list, and more.
In addition, we collect demographic data when users interact with The Coaching Element LTD's social media accounts. Policy on collecting sensitive personal information The Coaching Element LTD does not gather any of your sensitive personal information, such as your social security number, driver's license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background. We only use your personal information to help you utilize everything The Coaching Element LTD offers.
This includes: • Creating and maintaining an account with us • Completing your transactions • Shipping your purchases • Fulfilling customer service requests • Communicating our sales and promotions • Contacting you regarding updates to our company policies • Making all of The Coaching Element LTD's services available to you in a convenient manner • Providing advertisements that are relevant to you as you visit the site (www.efefruci.com) • Evaluating analytics to see how our customers engage with the site (www.efefruci.com). We may store your personal information for an extended period, depending on how we need to use the information. For example, we'll keep your email address and name on file as long as you have an account with us.
In addition, we may need to keep your billing information on file for an extended period to maintain our internal transaction records. We will only share your information with an affiliate for the following purposes: • Processing transactions • Fulfilling and delivering orders • Measuring marketing and advertising performance • Providing excellent customer service • Issuing email and text message communications.
We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.
You can, of course, decline to disclose your personal information to us. However, the failure to provide us with pertinent information may limit your ability to benefit from The Coaching Element LTD and its offerings fully.
Remember, we only ask for personal information that can help us fully provide our services to our customers. If you have questions regarding this privacy policy, contact us at support@efefruci.com. A The Coaching Element LTD representative will respond to your privacy policy questions as soon as possible. This privacy policy was last updated in 2023. The new privacy policy shall be effective immediately.
TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of www.efefruci.com (the "Site"). This Site is owned and operated by The Coaching Element. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of The Coaching Element and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
Harass or mistreat other users of our Site;
Violate the rights of other users of our Site;
Violate the intellectual property rights of the Site owners or any third party to the Site;
Hack into the account of another user of the Site;
Act in any way that could be considered fraudulent; or
Post any material that may be deemed inappropriate or offensive.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Accounts
When you create an account on our Site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
Services;
Clothing; and
Book.
The following services are available on our Site:
Coaching, consulting, events management and operations, workshops.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please email support@efefruci.com.
Payments
We accept the following payment methods on our Site:
Credit Card;
PayPal; and
Square Payment.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
Standard delivery by post. Delivery takes 5 - 9 business days. International may take 10 -15 days. Due to Covid..
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside Canada your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Consumer Protection Law
Where the Business Practice and Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
The Coaching Element and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless The Coaching Element and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of British Columbia.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
______________________________________
support@efefruci.com
1275 Venables St. Vancouver
Effective Date: 5th day of March, 2024